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Membership FAQ

*NEW* Membership Model

In the Spring of 2021, the IACAC membership voted to approve a new model for membership. This new model is now in effect. Additionally, the membership voted to adjust the membership year to begin on June 1st starting in 2022. Therefore, the 2021-2022 membership year will run from October 1, 2021 to May 31, 2022 and the 2022-2023 membership year will run from June 1, 2022 to May 31, 2023.

2024-2025 will run June 1, 2024 to May 31, 2025.

Why the change?

By grouping memberships by team, each organization can save money by having multiple staff accounts. We hope this encourages more counselors to connect with IACAC and be more affordable in the process.

Is my organization a member?

Colleges/Universities, High Schools, Service Organizations/Community Based Organizations, and Businesses must review this list for existing membership. Most organizations already have a membership profile within our database that may just need to be updated.

  • If your organization is listed and you know the team account credentials, login and renew.
  • If your organization is listed, please check with other members in your office to see who manages the organization’s team account. If you need the credentials reset, reach out to
  • If your organization is not listed, please reach out to to get an account created.

How do I renew my membership?

That depends. In the past, each individual member was responsible for renewing their own membership and that is no longer the case for some membership types. If you are an Independent Counselor or Retiree you will renew just like you always have (log in and renew). College/University, High School, Service Organization, and Business members have been assigned to a Team account based on their organization name. Each Team account administrator will be sent instructions on how to renew everyone’s memberships.

How do I decide how many members to choose?

Below are some scenarios to help you decide.

High School A has 4 counselors that would like to join IACAC as voting members but they’d like to have an administrative professional manage the team account. High School A would choose 4 members ($80) and not 5 members ($165) when renewing as the person managing the team account doesn’t count against the total members.

High School B has 4 counselors that would like to join IACAC as voting members but they do not have an administrative professional to manage the team account. One of High School B’s members will have to manage two logins: the team account and a staff account. Once the team account is created, IACAC will create the staff account for that person.

College C has 2 regional representatives and an administrative professional. College C chooses 2 members as the administrative professional serves as the team account administrator only and the 2 regional representatives use the staff accounts.

Since this is all new, if you need to add someone else as the team account administrator before renewing, please email Team account administrators can only be changed from our end.

How do I know if I need two accounts?

If you are an administrative professional that will manage the team account for your organization and you will not need voting membership within IACAC and will not participate in committees then you only need to invite the staff members who will.

If you are an individual that will manage the team account for your organization AND you will need voting membership within IACAC, will participate in committees and events then you will need to manage two accounts.

The team account is only used a few times within the year: to renew, to update an organizational profile, and/or to update any staff members. Then the individual account is what you’ll use to register for events, participate in the members only community/portal, and what IACAC will use to verify your voting status.

Pro tip: change the team account profile pic to a building/campus shot or school logo to help you differentiate between the accounts visually.

What if I’m the only member from my organization?

While we hope this allows for a few more members from your org, we know that’s not possible for everyone. If you will be the only member from your institution, you will have two account logins: the Team account and a Staff account. The Team account provides us and all members with organizational details while the Staff account provides individual/professional information. The Staff accounts are what IACAC will use for voting verification so all potential voting members need to complete their Staff profile entirely.

Team Account Best Practices

Team accounts have been set up to display your organization’s information.

Colleges/universities may notice that we have merged what used to be the College Admission Update with this new model. Your organizational profile can now include the information that used to be included there. This will provide a one stop shop for high school counselors looking for more information about your school. The information can be updated anytime but we encourage you to review thoroughly at the time of renewal.

High Schools, Service Organizations, and Businesses also have the opportunity to complete organization specific fields.

Other than an active email address for someone in your office, the team account should not list personal information – just organizational information.

After the team account is renewed, what happens?

If you had been a member previously, you will be able to login using your credentials. Be sure to review your individual profile each year and update all fields. Your staff account will be used to verify voting credentials so it is crucial to keep it up to date. If you are new to your organization, your team account administrator can provide you with an invitation or link to create your staff account.

As IACAC grows our diversity and inclusion efforts, there is a fundamental need to understand the demographics of our members. In general, the more an association knows about its members, the better it can serve them. With that in mind, we are once again asking all members to complete their staff profile in its entirety.IACAC is committed to diversity, equity, and inclusion, and we view data as an essential tool to practice this commitment. The data collected will serve multiple purposes: to help IACAC understand the members we serve, to equip the board and future leaders with critical data, and to track our progress with meeting strategic goals. Please note the information you provide in your member profile will not be shared with or sold to any outside parties. IACAC will hold this sensitive information in strict confidence and will not release or disclose it for any reason.

I work for an entire school district rather than an individual high school, how do I join?

Individuals that can claim that they work at/with only one high school should join under that high school’s team account. For those that work for a district or need to join at the district level so that higher membership savings can be realized, a district team account can be created. Some district accounts already exist so it’s best to reach out ahead of joining to confirm whether you should join as a new district or join an existing team. For help with this, contact


Changing membership levels

To change membership levels during the year or during renewal, please contact

For more information or questions:

Membership Committee Chairs

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